Blog
Thursday, 17 May 2012
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Xanga Lifetime: Limited Availability (plus paying by check/money order)
We've gotten a few requests asking if we'd allow people to purchase premium without a credit card:
Several months ago I wanted to pay for a lifetime account, but discovered that once again there was no way to pay except by credit card. I do not have a credit card, and would not use it online if I did have one. ... A way to pay via check or money order might be good to have once again, so that people can pay for the accounts to be covered.
5/15/2012 11:07 PM moniet
Thanks for the reminder, moniet! We just added a way for you to order premium by certified check or money order.
(The check has to be certified though; we had too many bank charges from bounced checks when we allowed personal checks.)Get Premium with a Certified Check or Money Order - New!
In related news, we're going to stop offering Xanga Lifetime soon. It's such a deal that we usually only break it out of the Vault for limited time periods. For various reasons though (mostly involving software), we've kept Lifetime Premium avaialble for quite some time now.
That said, we're going to stop offering Xanga Lifetime after we sell the next 100 memberships. After that, we may bring it back sometime next year. We won't be offering it in the meantime, so if you're interested... please buy it now instead of waiting until we sell out and then emailing us to ask for an exception!Get LIFETIME Premium while you can - less than 100 accounts left!
Thanks,
John
Tuesday, 15 May 2012
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A Sustainable and Growing Future for Xanga
We have a few announcements today.
First, we're excited to announce that we are going to make Protected Posting part of our free Classic offering, so that everyone can have an unlimited number of people on their Protected List. In other words, you will no longer have to upgrade to Premium in order to share a protected post with more than 10 people.
This is part of our ongoing effort to better support Protected Posts. For example, we recently added a feature that ensures that protected posts appear in other people's feeds and in the mobile app.
Before you ask, we’ve been dying to add Multiple Protected Lists to the site for the longest time and this is a big priority for us. Why haven't we done this already?
We Want To Add More Privacy Features Without Hurting Xanga
Well, adding features like more Protected Lists (and related things like Signin Lock, Footprints Lock and Friends Lock) usually ends up lowering Xanga's revenues.
These privacy features have been immensely popular and have quickly become widespread throughout Xanga. As our users have embraced these features though, it's become difficult for us to run a sustainable community — especially given our ad-supported revenue model. It's just hard to grow Xanga with so much of the community’s blog posts hidden away.
I also think the feeling of community has also suffered; I can't count the number of times someone has subbed to me and when I clicked over to check out their site, I found out that it's Friends Locked.
We Want To Keep Offering Locks
We've really wrestled with how to address this issue. Our current path isn't sustainable, so we're at a fork in the road. After brainstorming as a team, we've realized we're looking at two distinct paths:- Stop offering locks over time
- Keep offering locks, but find a revenue model which supports them
You've probably noticed there are a number of websites that are going down path #1: reducing the amount of privacy options and locks available on their site over time. That's not a path any of us really want to go down.
That leaves path #2: keep offering locks and our extensive privacy options, but find a revenue model which supports them. We considered making locks available only to our Premium users: this would let us invest in more privacy options. In addition to Multiple Protected Lists, we also want to add IP-based Geography Locks, so you can ban particular IPs (die trolls!) or even “anyone in New Jersey” (or whatever state your ex lives in). But we felt strongly that we wanted to find a way that our free Classic members could keep using locks.
Our Solution: Free Locks For All, But With Pageview Caps
Finally we came up with a solution that we felt balanced all of the above: Free Locks For All, But With Pageview Caps. We’re still sifting through the data to figure out a reasonable cap - ideally we can find one that may not even impact many of you. Whatever the specific cap turns out to be, here’s how it would work:- Classic Member That Doesn’t Use Locks: This wouldn’t affect your site.
- Classic Member That Uses Locks: We’re trying to find a pageview cap that wouldn’t affect most users, who would continue to get free usage of locks on their sites. But if you had more views than the cap, your site would become viewable only by you until the next month (or until you upgrade your site). Please note that you could still view and update your site in the meantime!
- Premium Members: Whether or not you use Locks, your blog would be unaffected by this change.
Or Possibly No Pageview Caps at All? A Way for the Community to Work Together
One of the things we hear most often about Xanga is how it has such a strong sense of community. Almost every day you see posts on the frontpage about Xangans helping each other out in times of need. And we wanted to find a way to embrace that sense of community.
So in addition to being able to upgrade your own site at any time to get rid of any pageview caps (and get all the other features that come with premium), we thought we’d set an overall premium goal (e.g. say, 5 % of active users upgrading?) that the whole community could work toward reaching together.
If the overall premium goal is met in any given month, then we could remove the pageview caps on *all* locked sites - even non-premium sites - for that month (or perhaps for the subsequent month, so Xanga gets a full month of benefits from reaching this goal).
Remember, our goal is to be able to invest in major upgrades to the site and to our mobile apps (which are exploding in usage). For example, as we mentioned earlier, we’re dying to add Multiple Protected Lists to the site and will finally be able to do so. These upgrades would benefit everyone, so we thought it’d be nice to provide a way for the whole community to work together toward making them possible.
Nothing is going to change for at least a month or so. We wanted to give everyone an early heads up, and also provide a way for you to purchase premium through our mobile app (we’re working on this now - especially important for our users who don't have access to credit cards.) We anticipate this will take at least a month or so, so nothing will change until June at the earliest.
We Believe in Xanga
It's been a dozen years since we launched Xanga.com. There have been ups and downs along the way, and most of our competitors have sold out (either financially or in other ways). We've stuck with Xanga over the years because we firmly believe that it’s a great and unique site With your help and support, we hope to make it even better!
Marc and the Xanga Team
FAQs
I'm not a premium member and I don’t use locks or protected posting. Does this affect my site?
Nope.
I’m not a premium member and I *do* use locks, but my site doesn’t get many pageviews per month. Does this impact my site?
Probably not. We’re still sifting through the data to settle on a specific monthly pageview cap. But we’re hoping to find a reasonable cap that doesn’t impact too many users.
I’m not a premium member, I *do* use locks and my site gets a good number of pageviews per month. How does this impact my site?
Once your site has reached the monthly pageview cap (we’re still determining the specific cap - see previous FAQ), your site will be viewable only by you. You can still update and view your own site and wait for the next month for the cap to reset. Or you can upgrade to premium, and your site cap will be reset to infinity.
I'm not a premium member and don't use any locks, but I *do* use protected posting. Does this impact me?
When these updates go into effect, all classic members will now have an unlimited number of users in their Protected List. Please keep in mind that pageviews of protected posts *will* count towards monthly pageview caps for classic members. Again though, we’re currently sifting through the data to try to find a reasonable monthly pageview cap, so this should not affect most of our users.
Friday, 27 April 2012
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Preview: Upcoming App w/ Photo Effects, Faster Uploads, Easier Sharing
Usage of our Xanga Mobile App has been exploding as our smartphone users have really embraced the new app.
We've been busy upgrading the app as quickly as we can, adding loads of new features and bug fixes! The new version will be available within a week or two on both Apple and Android platforms.
In the meantime, we wanted to give you guys a preview of what's coming soon:
Photo Filters and EffectsNow you can edit your photos right in the app:


Faster Upload Options for Big Photos
Photo upload options make it a lot easier to share photos over a slow connection:
First Few Photos from Weblog Entries Now Shown in FeedsPeople have been uploading lots of pics, so we wanted to better highlight them in your feed:
We also added a number of other features:- Faster Browsing - the app now remembers your last place in any feed when you click in and out of it to view individual posts
- Easier Sharing - you'll see a new share button on the bottom of each comment page, letting you email or SMS a link to friends and family
- User Search - a quick way to jump to a specific user who might not be on your subscriptions list
… along with a bunch of other little fixes and enhancements.
We'll write another post to let you know when the new version is available, but keep your eyes peeled for new updates on your phone!
- Marc
Saturday, 10 March 2012
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Quick Update on Today's Server Issues...
Hey guys!
We were at our server facility yesterday and today doing site upgrades and maintenance. Unfortunately this morning a circuit flipped that wasn't supposed to and we had to restart all of the site servers to bring it back up. Sorry about that!
Things should be back to normal, although we'll be ironing out a few smaller issues over the next few days. Please let us know if you're noticing anything unusual, and we'll take a look.
Thanks!
Thursday, 09 February 2012
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Protected Posts in Your Feed!
If someone writes a protected post and puts you on his or her protected list, it usually means the post is important for you to read.
But until today, the only way to see protected posts was to click into your subscriptions and then click on the "protected" filter. These important posts were pretty hard to find and sometimes completely missed!
Now protected posts should start showing up right in your feed (aka "Universal Inbox"):
http://www.xanga.com/private/homemain.aspx
They'll be marked as "protected" to make them even easier to spot.
This update should work for all new protected posts that you write; it should make them a lot easier for the people on your list to find!
- Marc (with thanks to Justin)
P.S. you should start seeing protected posts in the Xanga Mobile app now too.
Thursday, 26 January 2012
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Quick Update about Message Counts
Earlier this evening we started seeing a lot of errors from our messaging system. It turned out to be related to the way we calculate the message counts for daily/weekly stats and number of unread messages.
As a quick fix, we've temporarily set all message counts to zero. It should let you all keep using the messaging system while we figure out the underlying problem with the counts.
We'll try to get the true counts back in place asap!
Monday, 23 January 2012
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Three Xanga Updates!
We're working on three fixes here at Xanga HQ:
Fix #1: Commenting or Editing in Internet Explorer - FIX COMPLETE!
We got some reports that since last week, some recent versions of Internet Explorer were having trouble commenting on some Xanga posts. We dug into it and were able to identify the bug.
As of this morning, this should now be fixed! Please let us know if it's working again for you!
Fix #2: Signing into the Xanga app, Part 1 - FIX COMPLETE!
Some users reported problems signing into the Xanga app. In some cases, this was due to really long passwords.
We rolled a fix for this last week, and so hopefully that's helped with mobile signin!
Fix #3: Signing into the Xanga app, Part 2 - PENDING
Some other users also reported problems signing into the Xanga app. It turns out that these users had certain characters in their passwords that the mobile app wasn't happy with (e.g. ampersands, plusses and question marks).
We will be rolling out a new version of the mobile app within the next week that should fix this up! If you'd rather not wait, you could always reset your password here:
* http://www.xanga.com/private/editemailpassword.aspx
Hope this helps, guys! Let us know if you're running into issues with any of the above, especially Fixes 1 and 2. Thanks!
Thursday, 19 January 2012
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Xanga now on Android!
Xanga's Android App is now avilable for free download from the Android Market!

It's only been two days since we launched Xanga's iPhone and iPad apps, and already Xangans from 24 countries have installed the apps! Thanks for your support, and for the five star reviews!
We're collected a few bug reports, and are working to fix them up in a new iPhone version shortly.
Next up: we'll be releasing a Kindle Fire app.
It's pretty amazing to be able to support so many different devices! A big hat tip goes to PhoneGap, the open-source mobile development framework that let us build mobile apps using JavaScript, HTML and CSS. Their support has made it possible for us to build one mobile app that works across multiple platforms. Thanks guys...
We'll consider additional mobile devices, although I should warn you that we've run out of mobile devices that we own and can use for testing. If there are particular devices you'd like to see supported, please let us know in the comments!
In the meantime, we hope you guys enjoy the Xanga Android experience! Let us know what you think...
Tuesday, 17 January 2012
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Xanga's iPhone App now live in iTunes App Store!
Exciting news... Xanga's iPhone App is now available for free download from the iTunes App Store!
Just go to the Apps Store icon on your iPhone and search for Xanga, and you can download it for free there.
This iPhone app will let you easily:
* Check out your own subs, recs and feedback with a swipe of your finger.
* Post blogs, photos and pulses easily from your phone (and edit them too!)
* Easily Comment or Rec other people's posts.
* Check out someone's Xanga site and see all their posts all in one place. More Here...
Tuesday, 10 January 2012
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Update on Mobile App and Xanga Chatbar
Hey guys - a quick update on a few things:
1. Mobile App
We just wrapped up testing, and are submitting our mobile app to Apple as we speak! Going to get Android out the door next.

2. Xanga Chat
We upgraded our server software over the weekend, and ran into an issue with the chatbar so we had to turn it off. We'll look into fixing the chatbar as soon as the mobile app is out the door!
John
Friday, 16 December 2011
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Update on Xanga's mobile app
We've been hard at work on Xanga's upcoming mobile app!
We've showed the mobile app to a dozen members of the Product Council over the last few months. Over and over, we'd ask people what they thought each icon did... and let's just say, the answers we heard varied widely.
We heard your feedback loud and clear: if an icon isn't totally obvious, it can be very confusing! That's when Marc and Justin dug into the app, and took a pass at using these things called "words" instead.Check out the navigation here... especially the words at the top of the app. This one shows your Feedback:

From the Feedback page, you can also check out your Subs and Recs quickly and easily: More Here...
Thursday, 10 November 2011
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Quick Update
Recently, a small ad started appearing on the bottom left of our partner-powered chat bar. It was annoying and not something we would have approved. We let our partner know right away that we weren't ok with the ad, and they have removed it.
Sorry for the inconvenience! We've let our chat provider know that we're not cool with those sorts of ads in the future, so we're hoping that moving forward this won't be an issue.
John
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